BOOKING POLICY
Once you’ve booked, you will receive a confirmation email confirming your tour date and time. A simple waiver link will also be attached to your confirmation email. Be sure everyone signs the online waiver. Full payment is required to book your party tour.
REFUND POLICY
WEEKDAY CANCELLATION POLICY:
(Monday-Wed): Less than 48 hours will result in loss of the full rental amount.
WEEKEND CANCELLATION POLICY:
$200 minimum cancellation fee charged for reservations canceled without at least 7 days notice. Less than 48-hour cancellation notice you will be liable for the full rental amount.
HOLIDAY CANCELLATION POLICY:
$200 minimum charge on ANY cancellations. Less than 48 hours cancellation notice you will be liable for the full rental amount.
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We have multiple buses that can be booked individually or at the same time (subject to availability) and each bus can hold up to 20 passengers!
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This experience is recommended for 18+ but we do allow older children as long as they are accompanied by an adult, can safely ride the bus and follow the rules. You must be 21+ to consume any alcohol on the bus.
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We are a tour bus company and we do not offer shuttles at the moment. If there are areas you’d like to see during your tour let us know and we will do our best to accommodate.
If you would like to be dropped off somewhere at the beginning or end of your route you will need to choose the $100 custom pick up and drop off add on. The locations must be within 3 miles of 602 e 4th without the use of highways. Travel time will be included in your 2 hour time window.
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No custom stops are permitted during the ride, but we offer custom pick up and drop off for an additional $100. Please contact us if you would like to add additional time to your tour and we will do our best to accommodate depending on availability.
Your pick up and drop off locations must be within 5 miles of downtown Austin and must be accessible without the use of highways
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Pickup and Drop Off: The pickup/drop-off/parking location is 602 E 4th St, Austin, TX 78701. The Austin Visitor Center.
Parking: You can park your vehicle at the pickup location, but we strongly recommend using uber or lyft. Please be advised there is limited public city street parking and there may be a cost during certain hours.
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We offer custom pick up and drop off for $100. You can choose this add on when checking out. Contact us if you have already booked and want to purchase this option.
Your pick up and drop off locations must be within 5 miles of downtown Austin and must be accessible without the use of highways
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I certainly wish we could control the weather. Since we can’t, we don’t expect you to either. In case of bad weather, you will receive a full credit towards your next booking.
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We stop halfway during each tour at our partners local bars and restaurants. Check out some of our partners!
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You are responsible for any damage caused to the bus by you or anyone in your party.
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Yes. Your party bus will go through and around Downtown Austin.
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Yes! You can play your own music or use one of our TRIBE playlists.
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WEEKDAY CANCELLATION POLICY (Monday-Thursday): Less than 48 hours will result in loss of full rental amount.
WEEKEND CANCELLATION POLICY: $200 minimum cancellation fee charged for reservations canceled without at least 7 days notice. Less than 48-hour cancellation notice you will be liable for the full rental amount.
HOLIDAY CANCELLATION POLICY: $200 minimum charge on ANY cancellations. Less than 48 hours cancellation notice you will be liable for the full rental amount.
**NOTE: Tribe Bus reserves the right to cancel any booking at anytime regardless of payment or contract status and can do so without reason or explanation.
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If you previously took a trip with us and need to discuss a concern, please send us an email at booking@tribebus.com.
If you are inquiring about a refund, please review our cancellation policy above.
**Note: Refunds occur at the discretion of management and the maximum refund allowed for any experience taken by the customer is $250. Management does not deal with escalations over the weekend.